Author:
Kumar Pradeep,Dwivedi Yogesh K.,Anand Ambuj
Abstract
AbstractThe Healthcare sector has been at the forefront of the adoption of artificial intelligence (AI) technologies. Owing to the nature of the services and the vulnerability of a large section of end-users, the topic of responsible AI has become the subject of widespread study and discussion. We conduct a mixed-method study to identify the constituents of responsible AI in the healthcare sector and investigate its role in value formation and market performance. The study context is India, where AI technologies are in the developing phase. The results from 12 in-depth interviews enrich the more nuanced understanding of how different facets of responsible AI guide healthcare firms in evidence-based medicine and improved patient centered care. PLS-SEM analysis of 290 survey responses validates the theoretical framework and establishes responsible AI as a third-order factor. The 174 dyadic data findings also confirm the mediation mechanism of the patient’s cognitive engagement with responsible AI-solutions and perceived value, which leads to market performance.
Publisher
Springer Science and Business Media LLC
Subject
Computer Networks and Communications,Information Systems,Theoretical Computer Science,Software
Reference141 articles.
1. Abosaq, N. H. (2019). Impact of privacy issues on smart city services in a model smart city. International Journal of Advanced Computer Science and Applications, 10(2), 177–185.
2. Agarwal, R., Anderson, C., Zarate, J., & Ward, C. (2013). If we offer it, will they accept? Factors affecting patient use intention of personal health records and secure messaging. Journal of Medical Internet Research, 15(02), 1–12. https://doi.org/10.2196/jmir.2243.
3. AHHM. (2017). India Digital Health Report 2017. Retrieved from https://www.asianhhm.com/healthcare-reports/india-digital-health-report.
4. Ahmed, M. A., Eckert, C., & Teredesai, A. (2018). Interpretable machine learning in healthcare. International Conference on Bioinformatics, Computaional Biology, and Health Informatics, pp. 559–560.
5. Almquist, E., Senior, J., & Bloch, N. (2016). The elements of value. Harvard Business Review, 94(9), 46–53.
Cited by
34 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献