How does responsible leadership affect healthcare professionals’ customer-oriented organizational citizenship behaviors? Mediating and moderating effect analysis

Author:

Seray Özkan OsmanORCID,Üzüm BurcuORCID,Aksoy Kürü SevalORCID

Publisher

Springer Science and Business Media LLC

Subject

General Psychology

Reference106 articles.

1. Afsar, B., Maqsoom, A., Shahjehan, A., Afridi, S. A., Nawaz, A., & Fazliani, H. (2020). Responsible leadership and employee’s pro-environmental behavior: The role of organizational commitment, green shared vision, and internal environmental locus of control. Corporate Social Responsibility and Environmental Management, 27(1), 297–312. https://doi.org/10.1002/csr.1806.

2. AL-Abrrow, H., Abdullah, H., & Atshan, N. (2019). Effect of organisational integrity and leadership behaviour on organisational excellence: Mediator role of work engagement. International Journal of Organizational Analysis, 27(4), 972–985. https://doi.org/10.1108/IJOA-08-2018-1518.

3. Albott, C. S., Wozniak, J. R., McGlinch, B. P., Wall, M. H., Gold, B. S., & Vinogradov, S. (2020). Battle buddies: Rapid deployment of a psychological resilience intervention for health care workers during the coronavirus Disease 2019 pandemic. Anesthesia and Analgesia, 131(1), 43–54. https://doi.org/10.1213/ANE.0000000000004912.

4. Alexandrova-Karamanova, A., Todorova, I., Montgomery, A., Panagopoulou, E., Costa, P., Baban, A., Davas, A., Milosevic, M., & Mijakoski, D. (2016). Burnout and health behaviors in health professionals from seven European countries. International Archives of Occupational and Environmental Health, 89(7), 1059–1075. https://doi.org/10.1007/s00420-016-1143-5.

5. Alilyyani, B., Wong, C. A., & Cummings, G. (2018). Antecedents, mediators, and outcomes of authentic leadership in healthcare: A systematic review. International Journal of Nursing Studies, pp. 83, 34–64. https://doi.org/10.1016/j.ijnurstu.2018.04.00.

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