Digital transformation of citizens’ evaluations of public service delivery: evidence from China
Author:
Funder
National Natural Science Foundation of China
Publisher
Springer Science and Business Media LLC
Subject
General Medicine
Link
https://link.springer.com/content/pdf/10.1007/s43508-022-00054-x.pdf
Reference29 articles.
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4. Bartels, K. P. R. (2013). Public encounters: the history and future of face-to-face contact between public professionals and citizens. Public Administration, 91(2), 469–483. https://doi.org/10.1111/j.1467-9299.2012.02101.x
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