Evolution of quality culture in an HEI: critical insights from university staff in Bangladesh

Author:

Rahnuma NaureenORCID

Abstract

AbstractThis paper evaluates experiences of quality culture as actualized by academic and administrative leaders in a nonprofit, private Bangladeshi university, ensuing the recent implementation of a state-stipulated national quality framework. Based on the data derived from ten interviews integrated with the Quality Assurance Framework document objectives, the purpose of this paper is to gain critical insight on what is working and what might need changing or developing in the future to support quality culture at higher education institutions. The article translates the key themes and elements of the evaluation process into a logic model to show the processes and structures through which the university can support the development of its internal quality culture. It offers a focused pathway for quality assurance activities, crucial in reinforcing and strengthening a culture of quality in Bangladeshi universities. As such, the paper seeks to make a contribution to Bangladesh’s higher education by providing a broad, evaluative insight into the preparedness and receptivity of the institutions to integrate sustainability into their teaching and learning as guided by the new quality assurance framework, mindful of the imperatives for quality assurance and enhancement coming mainly from the Western perspective, hence placing its development in the regional, and then global, context.

Funder

University of Lancaster

Publisher

Springer Science and Business Media LLC

Subject

Organizational Behavior and Human Resource Management,Education

Reference101 articles.

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2. (ENQA) European Association for Quality Assurance in Higher Education. (2008). Quality procedures in the European Higher Education Area and beyond – second ENQA survey, Helsinki: ENQA. Available from http://www.enqa.eu/pubs.lasso. (Accessed: 25 May 2018).

3. (EUA) European University Association. (2006). Quality culture in European universities: a bottom-up approach. In Report on the Three Rounds of the Quality Culture Project 2002–2006. Brussels: EUA.

4. (EUA) European University Association. (2010). Trends 2010: A decade of change in European higher education, Sursock, A. and Smidt, H (Brussels, EUA). Available from: http://www.eua.be/fileadmin/user_upload/files/Publications/Trends_2010.pdf. (Accessed: 5 August 2018).

5. Institutional Quality Assurance Cell Operations Manual. (2014). Available from: http://www.heqep-ugc.gov.bd/download_file/downloadfile_1409040439.pdf. (Accessed: 25 June 2018)

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