Supporting Effective Operation of E-Governmental Services Through Workflow and Knowledge Management

Author:

Yang Dong,Tong Lixin,Ye Yan,Wu Hongwei

Publisher

Springer Berlin Heidelberg

Reference24 articles.

1. CINIC.: 16th Statistical Survey Report on the Internet Development in China, China Internet Network Information Center (January 2006), http://www.cnnic.net.cn/en/index/index.htm

2. Geograkopoulos, D., Hornick, M., Sheth, A.: An Overview of Workflow Management: From Process Modeling to Workflow Automation Infrastructure. Distributed and Parallel Database 3(2) (1995)

3. van der Aalst, W.M.P., van Hee, K.: Workflow Management: Models, Methods, and Systems. MIT Press, Cambridge (2002)

4. Lecture Notes in Computer Science;R. Klischewski,2002

5. Papavassiliou, G., Ntioudis, S., Abecker, A., Mentzas, G.: Supporting Knowledge-Intensive Work in Public Administration Processes. Knowledge and Process Management 10(3) (2003)

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