The impact of customers? patience on delay and abandonment: some empirically-driven experiments with the M/M/ n + G queue-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

The impact of customers? patience on delay and abandonment: some empirically-driven experiments with the M/M/ n + G queue

Published:2004-07-01 Issue:3 Volume:26 Page:377-411
ISSN:0171-6468
Container-title:OR Spectrum
language:
Short-container-title:OR Spectrum

Author:

Mandelbaum Avi,Zeltyn Sergey

Publisher

Springer Science and Business Media LLC

Subject

Management Science and Operations Research,Business, Management and Accounting (miscellaneous)

Link

http://link.springer.com/content/pdf/10.1007/s00291-004-0164-8.pdf

Cited by 65 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Performance Evaluation of SDN-Assisted Fog Computing System with State-Dependent Service;Lecture Notes in Networks and Systems;2024

2. A Practice-Oriented Overview of Call Center Workforce Planning;Stochastic Systems;2023-12

3. A Personality-based Model of Emotional Contagion and Control in Crowd Queuing Simulations;ACM Transactions on Modeling and Computer Simulation;2023-02-28

4. Patient diversion using real-time delay predictions across healthcare facility networks;OR Spectrum;2023-01-03

5. Performance Analysis of fog System with user’s impatient behaviour;2022 IEEE International Conference on Electronics, Computing and Communication Technologies (CONECCT);2022-07-08

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP