“Intelligent” Tools for Workflow Process Redesign: A Research Agenda

Author:

Netjes Mariska,Vanderfeesten Irene,Reijers Hajo A.

Publisher

Springer Berlin Heidelberg

Reference24 articles.

1. van der Aalst, W.M.P.: Re-engineering knock-out processes. Decision Support Systems 30, 451–468 (2001)

2. van der Aalst, W.M.P., van Hee, K.M.: Workflow management: models, methods and systems. MIT Press, Cambridge (2002)

3. Al-Mashari, M., Irani, Z., Zairi, M.: Business Process Reengineering: A Survey of International Experience. Business Process Management Journal 7(5), 437–455 (2001)

4. Attaran, M.: Exploring the Relationship between Information Technology and Business Process Reengineering. Information & Management 41(5), 585–596 (2004)

5. Bernstein, A., Klein, M., Malone, T.W.: The Process Recombinator: A Tool for Generating New Business Process Ideas. In: Malone, T.W., Crowston, K., Herman, G.A. (eds.) Organizing Business Knowledge: The MIT Process Handbook, pp. 403–422. MIT Press, Massachusetts (2003)

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