The first evaluation of a Mobile application to encourage social participation for community-dwelling older adults

Abstract

AbstractBoth loneliness and social isolation are linked to numerous negative health outcomes and there is no one-size-fits-all solution to reduce that loneliness and social isolation. Therefore, a new social technology (mobile application) which encourages social participation for community-dwelling older adults was developed and deployed. The objective of this study was to assess the usability, end-user experience, and potential added value of this mobile application among community-dwelling older adults. After recruitment and after the weeks of use participants were asked to complete a range of questionnaires, and log-data was gathered to provide information on actual use. Of the 91 older adults who started using the mobile application 41 (80% female, age 73.4 years (SD 7.8)) were willing to participate in this study. On average the application was used for 11 weeks. The usability was acceptable (SUS score of 65.3 (SD18.0)) and 59% of the participants were willing to continue using the application. To conclude, the mobile application to encourage social participation was accepted by community-dwelling older adults and the measured change in quality of life was positive and clinically meaningful. After improving the technology a next step is to assess the effectiveness and cost-effectiveness.