Automatic generation of incremental taxonomies for supporting the users in the development of an RPA project

Abstract

AbstractThe robotic process automation (RPA) paradigm is a discipline that is becoming increasingly popular thanks to the great interest shown by the industry. In such context, RPA solutions based on artificial intelligence, i.e., cognitive solutions, are receiving increasing attention. In a cognitive RPA project, the RPA developer is in charge of selecting the most suitable components that solve specific tasks from the sets of components provided by different RPA platforms. This selection is very challenging, especially since there is no homogeneity in component names or component classifications. Such a situation turns an RPA project’s development into a time-consuming, error-prone, and very tedious process. Therefore, supporting the RPA developer in developing a cognitive RPA project is desired. The industry has also pointed out this need. This work presents a proposal for supporting the users in developing a cognitive RPA project. To be more precise, an incremental method to automatically generate taxonomies from cognitive RPA platforms is proposed. Such taxonomies can be dynamically adapted when necessary. In previous work, the initial aspects of this research were presented. However, the current work greatly enhances such previous work by: (1) extending the proposed method to improve the management of real-world use cases from industry, (2) developing a proof-of-concept tool that is based on the proposed approach, (3) validating the proposed method by applying it to real-world use cases from industry, and (4) performing a literature review on related topics. The results obtained are auspicious and demonstrate that the proposed approach substantially improves the support given to users during the development of a cognitive RPA project.