Q-TAM: a quality technology acceptance model for technology operations managers

Author:

Boakye Kwabena G.,McGinnis Thomas,Prybutok Victor R.

Publisher

Springer Science and Business Media LLC

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management

Reference75 articles.

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2. Ajzen I, Fishbein M (1980) Understanding attitudes and predicting social behavior. Prentice-Hall, New Jersey

3. Andreev P, Heart T, Maoz H, Pliskin N (2009) Validating formative Partial Least Squares (PLS) models: Methodological review and empirical illustration, in Proceedings of the Thirtieth International Conference on Information Systems. Phoenix, Arizona

4. Armstrong JS, Overton TS (1977) Estimating non-response bias in mail survey. J Mark Res 14(3):396–402

5. Ba S, Johansson WC (2008) An exploratory study of the impact of e-service process on online customer satisfaction. Prod Oper Manag 17(1):107–119

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