Tourism 4.0 technologies and tourist experiences: a human-centered design perspective

Author:

Stankov UglješaORCID,Gretzel UlrikeORCID

Publisher

Springer Science and Business Media LLC

Subject

Social Sciences (miscellaneous),General Computer Science

Reference68 articles.

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2. Atkinson RD, Brake D, Castro D, Cunliff C, Kennedy J, McLaughlin M, New J (2019) A policymaker’s guide to the “techlash”—what it is and why it’s a threat to growth and progress. https://itif.org/publications/2019/10/28/policymakers-guide-techlash. Retrieved 6 Jan 2020

3. Ayeh JK (2018) Distracted gaze: problematic use of mobile technologies in vacation contexts. Tour Manag Perspect 26:31–38. https://doi.org/10.1016/J.TMP.2018.01.002

4. Bec A, Moyle B, Timms K, Schaffer V, Skavronskaya L, Little C (2019) Management of immersive heritage tourism experiencs: a conceptual model. Tour Manag 72:117–120. https://doi.org/10.1016/j.tourman.2018.10.033

5. Buhalis D, Harwood T, Bogicevic V, Viglia G, Beldona S, Hofacker C (2019) Technological disruptions in services: lessons from tourism and hospitality. J Serv Manag 30(4):484–506. https://doi.org/10.1108/JOSM-12-2018-0398

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