Restaurant revenue management: apply reservation management?-Reference-Cited by-同舟云学术

Restaurant revenue management: apply reservation management?

Published:2016-09-23 Issue:4 Volume:16 Page:331-346
ISSN:1098-3058
Container-title:Information Technology & Tourism
language:en
Short-container-title:Inf Technol Tourism

Author:

Gregorash Bill J.

Publisher

Springer Science and Business Media LLC

Subject

Social Sciences (miscellaneous),General Computer Science

Link

http://link.springer.com/content/pdf/10.1007/s40558-016-0065-0.pdf

Reference10 articles.

1. Alexandrov A, Lariviere MA (2012) Are reservations recommended? Manuf Service Oper Manag 14(2):218–230

2. Culinary Institute of America (2014) Remarkable service: a guide to winning and keeping customers for servers, managers, and restaurant owners. Wiley, New York

3. Hwang J (2008) Restaurant table management to reduce customer waiting times. J Foodservice Bus Res 11(4):334–351. doi: 10.1080/15378020802519603

4. Hwang J, Yoon S (2009) Where would you like to sit? Understanding customers’ privacy-seeking tendencies and seating behaviors to create effective restaurant environments. J Foodservice Bus Res 12(3):219–233. doi: 10.1080/15378020903158491

5. Kimes SE (2008) The role of technology in restaurant revenue management. Cornell Hosp Q 49:297

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