Words Matter: What Do Patients Find Judgmental or Offensive in Outpatient Notes?
Author:
Funder
Robert Wood Johnson Foundation
Gordon and Betty Moore Foundation
Peterson Center on Health
Cambia Health Foundation
Publisher
Springer Science and Business Media LLC
Subject
Internal Medicine
Link
https://link.springer.com/content/pdf/10.1007/s11606-020-06432-7.pdf
Reference35 articles.
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2. Kleinman A. Medical sensibility: whose feelings count? Lancet. 2013;381(9881):1893–4. Available from: http://linkinghub.elsevier.com/retrieve/pii/S0140673613611460. Accessed 9 July 2020
3. Gerard M, Fossa A, Folcarelli PH, Walker J, Bell SK. What patients value about reading visit notes: A qualitative inquiry of patient experiences with their health information. J Med Internet Res. 2017 [cited 2019 Mar 26];19(7):e237. Available from: http://www.ncbi.nlm.nih.gov/pubmed/28710055. Accessed 9 July 2020
4. Bell SK, Folcarelli P, Fossa A, Gerard M, Harper M, Leveille S, et al. Tackling Ambulatory Safety Risks Through Patient Engagement: What 10,000 Patients and Families Say About Safety-Related Knowledge, Behaviors, and Attitudes After Reading Visit Notes. J Patient Saf. 2018;00(00):1–9. Available from: http://links.lww.com/JPS/A152. Accessed 9 July 2020
5. Gerard M, Chimowitz H, Fossa A, Bourgeois F, Fernandez L, Bell SK. The Importance of Visit Notes on Patient Portals for Engaging Less Educated and Nonwhite Patients: Survey Study. J Med Internet Res. 2018;20(5):e191. Available from: http://www.jmir.org/2018/5/e191/. Accessed 9 July 2020
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