Strengthening Patient-Centered Care in the VHA: A Relational Model of Change
Author:
Publisher
Springer Science and Business Media LLC
Subject
Internal Medicine
Link
http://link.springer.com/content/pdf/10.1007/s11606-019-04996-7.pdf
Reference11 articles.
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4. Gittell JH, Fairfield K, Bierbaum B, Jackson R, Kelly M, Laskin R, Lipson S, Siliski J, Thornhill T, Zuckerman J. Impact of relational coordination on quality of care, post-operative pain and functioning, and length of stay: A nine hospital study of surgical patients. Med Care. 2000;38(8):807–819.
5. Gittell JH. High performance healthcare. New York, NY: McGraw Hill;2009.
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