The Impact of an Enhanced Interpreter Service Intervention on Hospital Costs and Patient Satisfaction

Author:

Jacobs Elizabeth A.,Sadowski Laura S.,Rathouz Paul J.

Publisher

Springer Science and Business Media LLC

Subject

Internal Medicine

Reference22 articles.

1. U.S. Census Bureau. DP-2. Profile of selected social characteristics: 2000. Available at: http://www.census.gov/Press-Release/www/2002/dptables/2k48.xls. Accessed March 17, 2003.

2. Woloshin S, Bickell NA, Schwartz LM, Gany F, Welch G. Language barriers in medicine in the United States. JAMA. 1995;273:724–8.

3. Association of State and Territorial Offices. ASTHO Bilingual Health Initiatives: Report and Recommendations. Washington DC: Office of Minority Health; 1992.

4. Anonymous. Need for interpreter/translation services critical in hospitals and other clinical settings. Health Care Strateg Manage. 1995;13:15.

5. Baker DW, Parker RM, Williams M, Coates W, Pitkin K. Use and effectiveness of interpreters in an emergency department. JAMA. 1996;275:783–8.

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