1. Institute of Medicine. To Err is Human: Building a Safer Health System. Washington, DC: National Academy Press; 2000.
2. Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press; 2001.
3. Rosenthal M, Landon BE, Normand SL, Frank RG, Epstein AM. Pay for performance in commercial HMOs. N Engl J Med. 2006;355:1895–1902.
4. Landon BE, Normand ST, Blumenthal D, Daley J. Physician clinical performance assessment: prospects and barriers. JAMA. 2003;290:1183–9.
5. Agency for Healthcare Research and Quality. Screening for Breast Cancer: Summary of Recommendations/ Supporting Documents, Available at: http://www.ahrq.gov/clinic/uspstf/uspsbrca.htm , Accessed October 10, 2009.