1. Binder, C. (2015). Optimizing human performance in process with six boxes performance thinking. Performance Thinking Network. https://www.sixboxes.com/_customelements/uploadedResources/145137_SixBoxesProcessManagementWhitePaper.pdf
2. Binder, C. (2021, June 16). Optimizing human performance in process [Video]. YouTube. http://tinyurl.com/kp4u5pv8
3. Brethower, D. (1997). Behavioral systems analysis. Cambridge Center for Behavioral Studies. https://www.behavior.org/resources/395.pdf
4. Brethower, D., & Dams, P. (1999). Systems thinking (and systems doing). Performance Improvement, 38(1), 37–52.
5. Diener, L. H., McGee, H. M., & Miguel, C. F. (2009). An integrated approach for conducting a behavioral systems analysis. Journal of Organizational Behavior Management, 29(2), 108–135. https://doi.org/10.1080/01608060902874534