1. European Commission, Putting Small Businesses First,
http://ec.europa.eu/enterprise/entrepreneurship/docs/sme_pack_en_2008_full.pdf
2. Eleftheriadou, D.: Small- and Medium-Sized Enterprises Hold the Key to European Competitiveness: How to Help Them Innovate through ICT and E-business. In: The Global Information Technology Report 2007-2008. World Economic Forum (2007)
3. WiFo and CEPS: Cost Model Pilot Project on Administrative Burdens (2006)
4. Ministry of Economic Affairs, Netherlands: Handbook of substantive compliance costs for the business world in respect of proposed regulations – Steps, questionnaire and notes (2006)
5. Direction Générale de la Modernisation de l’Etat: Administrative Burdens Measurement and Reduction Cost of Delays for Businesses,
http://regplus.eu/delays.doc