Applying Social Technology to Business Process Lifecycle Management-Reference-Cited by-同舟云学术

Applying Social Technology to Business Process Lifecycle Management

Published:2012 Issue: Volume: Page:231-241
ISSN:1865-1348
Container-title:Business Process Management Workshops
language:
Short-container-title:

Author:

Mathiesen Paul,Watson Jason,Bandara Wasana,Rosemann Michael

Publisher

Springer Berlin Heidelberg

Link

http://link.springer.com/content/pdf/10.1007/978-3-642-28108-2_23

Reference24 articles.

1. ABPMP, Guide to the Business Process Management Common Body of Knowledge (BPM COK), 2nd edn. (2009)

2. Arora, A., Bandara, W.: IT Service Desk Process Improvement – A Narrative Style Case Study. In: Pacific Asia Conference on Information Systems (PACIS), vol. (78) (2006)

3. Becker, Kugeler, Rosemann, M.: Business Process Lifecycle Management, White paper (2001)

4. Burlton, R.: Business process management: profiting from process. SAMS (2001)

5. Demming, W.E.: Out of the crisis. MIT Press, Cambridge (1986)

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