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http://www.oecd.org/mena/governance/6thmeetingoftheworkinggroup2one-governmentandadministrativesimplification.htm#Meeting
2. Customer- Centric E-Government. Modernizing the MENA Region’s Public Sector. Booz Company Report (2009),
http://www.booz.com/media/uploads/Customer-Centric_E-Government.pdf
3. Regional cooperation is an important tool for the development of e-government. eLAC2010 Monitoring (2010),
http://www.cepal.org/cgi-bin/getProd.asp?xml=/socinfo/noticias/noticias/8/41578/P41578.xml&xsl=/socinfo/tpl-i/p1f.xsl&base=/socinfo/tpl-i/top-bottom.xsl
4. World Economic Situation and Prospects: UN Report (2013),
http://www.un.org/en/development/desa/policy/wesp/wesp_current/wesp2013.pdf
5. Strejcek, G., Theil, M.: Technology push, legislation pull? E-Government in the European Union. Decision Support Systems 34, 305–313 (2002)