Don’t Panic: Enhancing Soft Skills for Civil Protection Workers

Author:

Di Loreto Ines,Mora Simone,Divitini Monica

Publisher

Springer Berlin Heidelberg

Reference16 articles.

1. Sagun, A., Bouchlaghem, D., Anumba, J.C.: A Scenario-based Study on Information Flow and Collaboration Patterns in Disaster Management. Disasters 33(2), 214–238 (2008)

2. Roberts, B., Lajtha, C.: A New Approach to Crisis Management. Journal of Contingencies and Crisis Management 10(4), 181–191 (2002)

3. Boud, D., Keogh, R., Walker, D.: Reflection: turning experience into learning, Routledge (1985)

4. Incident commander, the game, http://www.incidentcommander.net/product.shtml

5. Di Loreto, I., Mora, S.: DivitioniCollaborative serious games for crisis management: an overview. In: Proceeding ofd 21st International IEEE WETICE Conference (to appear)

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