1. Öhgren, A., Sandkuhl, K.: Information Overload in Industrial Enterprises - Results of an Empirical Investigation. In: Proc. 2nd European Conf. on Information Management and Evaluation, London, pp. 343–350 (2008)
2. Mundbrod, N., Kolb, J., Reichert, M.: Towards a System Support of Collaborative Knowledge Work. In: Proc. 1st Int’l Workshop on Adaptive Case Management (ACM 2012), Tallinn, pp. 31–42 (2012)
3. Bocij, P., Chaffey, D., Greasley, A., Hickie, S.: Business Information Systems: Technology, Development and Management for the E-Business. Prentice Hall (2006)
4. Rowley, J.: The wisdom hierarchy: representations of the DIKW hierarchy. J. of Information Science 33(2), 163–180 (2006)
5. Michelberger, B., Mutschler, B., Reichert, M.: Towards Process-oriented Information Logistics: Why Quality Dimensions of Process Information Matter. In: Proc. 4th Int’l Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2011), Hamburg. LNI, vol. 190, pp. 107–120 (2011)