1. Bendelow, G. (2009). Health, emotion and the body. Cambridge, UK: Polity Press.
2. Bond, J., & Corner, L. (2004). Quality of life and older people. Buckingham: Open University Press.
3. Boylan, M. (Ed.). (2008). International public health policy and ethics. New York: Springer.
4. Clarke, J., Gewirtz, S., & McLaughlin, E. (2000). New managerialism, new welfare? London: SAGE Publications.
5. Kameoka, A. (2006). MOT and service innovation. Resource document.
http://www.research.ibm.com/trl/projects/sis03_2006/materials/20060310_ServInnovSymp_MOT_Kameoka.pdf
. (In Japanese.) Accessed on 14 July 2011.