1. British Medical Association. Safe handover: safe patients
2. Aspden, P., Corrigan, J.M., Wolcott, J., et al. (eds.): Patient safety: Achieving a new standard for care. Institute of Medicine, Committee on Data Stand ards for Patient Safety, Washington, DC (2004)
3. JCAHO. Patient Safety Goals for 2006
4. National Quality Forum, Agency for Health research and Quality. Safe Practices for Better Healthcare: A consensus Report (2003)
5. HMO Workgroup on Care Management. One patient, many places: Managing health care transitions. AAHP_HIAA Foundation, Washington, DC,
http://www.ahip.org