1. ISO, International Software Quality Standard, ISO/IEC 25010. Systems and software engineering-Systems and software Quality Requirements and Evaluation (SQuaRE) (2011)
2. ISO DIS 9241-210:2008. Ergonomics of human system interaction - Part 210: Human-centred design for interactive systems (formerly known as 13407). ISO. Switzerland
3. http://www.nngroup.com/about/userexperience.html
(última visita 4 marzo 2011)
4. Hassenzahl, M., Tractinsky, N.: User Experience - a research agenda (Editorial). Behavior & Information Technology 25(2), 91–97 (2006)
5. Desmet, P.M.A., Hekkert, P.: Framework of product experience. International Journal of Design 1(1), 57–66 (2007)