1. Allen, A.O., “Queueing Models of Computer Systems,” Computer, V. 13, No. 4, 1980, pp. 13–24.
2. Bard, Yo, “An Experimental Approach to System Tuning,” Proceedings of the International Symposium on Computer Performance Modeling, Measurement and Evaluation, Edited by P.P.S. Chen, M. Franklin, ACM-Sigmetrics, 1976, pp. 296–305.
3. Box, G.E.P., “Science and Statistics,” Journal of American Statistical Association, V. 71, No. 356, 1976, pp. 791–799.
4. Box, G.E.P., W.G. Hunter, J.S. Hunter, Statistics for Experimenters, John Wiley and Science, 1978.
5. Kleinrock, L., Queueing Systems, Vol. II: Computer Applications, John Wiley and Sons, N.Y., 1975.