Nonverbal response patterns in physician-patient interactions: A functional analysis
Author:
Publisher
Springer Science and Business Media LLC
Subject
Social Psychology
Link
http://link.springer.com/content/pdf/10.1007/BF00987255.pdf
Reference57 articles.
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3. Ben-Sira, Z. (1976). The function of the professional's affective behavior in client satisfaction: A revised approach to social interaction theory.Journal of Health and Social Behavior, 17, 3–11.
4. Ben-Sira, Z. (1980). Affective and instrumental components of the physician-patient relationship: An additional dimension of interaction theory.Journal of Health and Social Behavior, 21, 170–180.
5. Buller, M.K., & Buller, D. (1987). Physicians' communication style and patient satisfaction.Journal of Health and Social Behavior, 28, 375–388.
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