1. Bose R: ’Intelligent agent framework for development knowledge-based decision support system for collaborative organisational processes’, Expert Systems with Applications, 11, No 3, pp 247–261 (1996).
2. Chang J W and Scott C T: ’Agent-based workflow: TRP support environment (TSE)’, Computer Networks and ISDN Systems, 28, pp 1501–1511 (1996).
3. Jennings N R, Norman T J, Faratin P, O’Brien P and Odgers B: ’Autonomous agents for business process management’, Int Journal of Applied AI, 14, No 2, pp 145–189 (2000).
4. Shepherdson J W, Thompson S G and Odgers B: ’Cross Organisational Workflow Co-ordinated by Software Agents’, WACC ’99 (Work Activity Co-ordination and Collaboration) Workshop Paper (1999).
5. Caire G: ’JADE tutorial — application defined content languages and ontologies’, (2002) — http://jade.cselt.it/