1. AAA (2004) Glossary of dispute resolution terms. American Arbitration Association, New York
2. Acharya NK, Dai Lee Y, Man Im H (2006) Conflicting factors in construction projects: korean perspective. Eng Constr Archit Manag 13(6):543–566. https://doi.org/10.1108/09699980610712364
3. ASFE. (1988). Alternative dispute resolution for the construction industry. Associated soil and foundation engineers published by the association of engineering firms practicing in the geosciences. Silver Springs, MD: Author
4. Barnett RS (1997) Alternate dispute resolution: a growth industry. Build Des Constr 38(3):44
5. Berman GS (1995) Facilitated negotiation: an effective ADR technique. Dispute Resolut J 50:18–18