A Pragmatic Analysis of Verbal Complaints in Recorded Conversations from the Saudi Ministry of Health Call Centre (937)

Author:

Dajem Zenah AyedORCID

Publisher

Springer Science and Business Media LLC

Subject

Computer Science Applications,Linguistics and Language,Language and Linguistics

Reference81 articles.

1. Abbass, E., Davood, J. S., & Masoumeh, M. (2012). How do you react to the Breakdown after it happens? Do you complain about it?: A contrastive study on the complaint behavior in American English and Persian. Procedia - Social and Behavioral Sciences, 47, 34–40. https://doi.org/10.1016/j.sbspro.2012.06.609.

2. Acharya, A. S., Prakash, A., Saxena, P., & Nigam, A. (2013). Sampling: Why and how of it. Indian Journal of Medical Specialties, 4(2), 330–333.

3. Al-Ageel, H. (2016). Requesting behaviour of Saudi Arabian women in contemporary Arabic-speaking situations [Unpublished doctoral dissertation]. RMIT University.

4. Al-Khawaldeh, N. (2016). A pragmatic cross-cultural study of complaints expressions in Jordan and England. International Journal of Applied Linguistics and English Literature, 5(5), 197–207. https://doi.org/10.7575//aiac.ijalel.v.5n.5p.197

5. Al-Momani, H. (2017). Expressing complaint by jordanian EFL learners: An interlanguage pragmatic study. International Journal of Humanities and Social Science, 7(11), 10–19.

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