A Crowd-Powered Task Generation Method for Study of Struggling Search

Abstract

AbstractEvaluation of interactive search systems and study of users’ struggling search behaviors require a significant number of search tasks. However, generation of such tasks is inherently difficult, as each task is supposed to trigger struggling search behavior rather than simple search behavior. To the best of our knowledge, there has not been a commonly used task set for research in struggling search. Moreover, the everchanging landscape of information needs would render old task sets less ideal if not unusable for evaluation. To deal with this problem, we propose a crowd-powered task generation method and develop a platform to efficiently generate struggling search tasks on basis of online wikis such as Wikipedia. Our experiments and analysis show that the generated tasks are qualified to emulate struggling search behaviors consisting of “repeated similar queries” and “quick-back clicks”; tasks of diverse topics, high quality and difficulty can be created using this method. For benefit of the community, we publicly released a task generation platform TaskGenie, a task set of 80 topically diverse struggling search tasks with “baselines,” and the corresponding anonymized user behavior logs.