The dimensions of accounting service quality-Reference-Cited by-同舟云学术

The dimensions of accounting service quality

Published:2021-07-21 Issue:8 Volume:1 Page:
ISSN:2662-9399
Container-title:SN Business & Economics
language:en
Short-container-title:SN Bus Econ

Author:

Azzari Vitor^ORCID,Mainardes Emerson Wagner^ORCID,Beiruth Aziz Xavier^ORCID,da Costa Fábio M.^ORCID

Funder

Conselho Nacional de Desenvolvimento Científico e Tecnológico

Fundação Estadual de Amparo à Pesquisa do Estado do Espírito Santo

Fundação para a Ciência e a Tecnologia

ifts

Publisher

Springer Science and Business Media LLC

Link

https://link.springer.com/content/pdf/10.1007/s43546-021-00107-z.pdf

Reference58 articles.

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3. Armitage HM, Webb A, Glynn J (2016) The use of management accounting techniques by small and medium-sized enterprises: a field study of Canadian and Australian practice. Account Perspect 15(1):31–69. https://doi.org/10.1111/1911-3838.12089

4. Armstrong RW, Davision A (1995) An empirical investigation of the dimensions of service quality in Australian accounting firms. J Cust Serv Mark Manag 1(2):105–122. https://doi.org/10.1300/J127v01n02_10

5. Armstrong R, Smith M (1996) Marketing cues and perceptions of service quality in the selection of accounting firms. J Cust Serv Mark Manag 2(2):37–59. https://doi.org/10.1300/J127v02n02_04

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