The Role of Effective Complaint Handling For Business Sustainability: A Review Paper
Author:
Publisher
Springer Science and Business Media LLC
Subject
Earth-Surface Processes
Link
https://link.springer.com/content/pdf/10.1007/s42943-023-00088-w.pdf
Reference40 articles.
1. Afify, E.A., et al. (2019). Electronic-customer complaint management system (e-ccms)–a generic approach. International Journal of Advanced Networking and Applications, 11(1), 4125–4141
2. Aggarwal, K., Mijwil, M. M., Al-Mistarehi, A.-H., Alomari, S., Gök, M., & Alaabdin, A. (2022). Has the future started? The current growth of artificial intelligence, machine learning, and deep learning. Iraqi Journal for Computer Science and Mathematics, 3(1), 115–123. https://doi.org/10.52866/ijcsm.2022.01.01.013
3. Agrawal, T. K., Kumar, V., Pal, R., Wang, L., & Chen, Y. (2021). Blockchain-based framework for supply chain traceability: A case example of textile and clothing industry. Computers & Industrial Engineering, 154, 107130. https://doi.org/10.1016/j.cie.2021.107130
4. Ali, M., Guru, D., & Suhil, M. (2019). Classifying Arabic farmers’ complaints based on crops and diseases using machine learning approaches. Paper presented at the Recent Trends in Image Processing and Pattern Recognition: Second International Conference, RTIP2R 2018, Solapur, India, December 21–22, 2018, Revised Selected Papers, Part III 2. https://doi.org/10.1007/978-981-13-9187-3_38
5. Anwar, M. T., Pratiwi, A. E., & Udhayana, K. F. (2021). Automatic complaints categorization using random forest and gradient boosting. Advance Sustainable Science, Engineering and Technology, 3(1), 210106.
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3