Patient-Centered Communication in Cancer Care: The Role of the NCI’s Cancer Information Service

Author:

Perocchia Rosemarie Slevin,Hodorowski Julie Keany,Williams Laurie A.,Kornfeld Julie,Davis Nydia Lassalle,Monroe MaryAnn,Bright Mary Anne

Publisher

Springer Science and Business Media LLC

Subject

Public Health, Environmental and Occupational Health,Oncology

Reference29 articles.

1. Adler NE, Page AEK, eds. Institute of Medicine (IOM), (2008) Cancer care for the whole patient: meeting psychosocial health needs. National Academies Press, Washington

2. Albrecht TL, Eggly SS, Gleason ME, Harper FW, Foster TS, Peterson AM, Orom H, Penner LA, Ruckdeschel JC (2008) Influence of clinical communication on patients’ decision making on participation in clinical trials. J Clin Oncol 26:2666–2673

3. American Customer Satisfaction Index (ACSI) Scores for U.S. Federal Government. 2007. http://www.theacsi.org/index.php?option=com_content&task=view&id=175&Itemid=177 , accessed 08 February 2010

4. Arora NK (2003) Interacting with cancer patients: the significance of physicians’ communication behavior. Soc Sci Med 57:791–806

5. Arora NK (2009) Assessment of the “patient-centeredness” of patient–provider communication in the U.S. http://hints.cancer.gov/hints2009/arora.pdf , accessed 15 January 2010

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