1. Benbasat, I., Goldstein, D., & Mead, M. (1987). The case study strategy in studies of information systems. MIS Quarterly, 11(3), 368–386.
2. Biocca, F., & Levy, M. R. (1995). Communication applications of virtual reality. In F. Biocca & M. R. Levy (Eds.), Communication in the age of virtual reality (pp. 127–157). Hillsdale, NJ: Lawrence Erlbaum Associates.
3. Brennan, P. F. (1999). Health informatics and community health: Support for patients as collaborators in care. Methods of Information in Medicine, 38(4–5), 274–8.
4. Carter, K. A. (2003). Type me how you feel: Quasi-nonverbal cues in computer-mediated communication. ETC: A Review of General Semantics, 60(1), 29–39.
5. Cohen, S., Gottlieb, B., & Underwood, L. G. (2000). Social relationships and health. In S. Cohen, L. G. Underwood, & B. Gottlieb (Eds.), Social support measurement and intervention: A guide for health and social scientists (pp. 3–25). Toronto: Oxford University Press.