1. Bercovitch, J. (1989). International dispute mediation: A comparative empirical analysis. In K. Kressel & D. G. Pruitt (Eds.), Mediation research: The process and effectiveness of third party interventions (pp. 284–299). San Francisco: Jossey-Bass.
2. Carnevale, P. J., & Pegnetter, R. (1985). The selection of mediation tactics in public sector disputes: A contingency analysis. Journal of Social Issues, 41(2), 65–81.
3. Coulter, J. (1990). Elementary properties of argument sequences. In Interaction competence (pp. 181–204). Washington, DC: International Institute for Ethnomethodological and Conversation Analysis and University Press of America.
4. Deutsch, M. (1973). The resolution of conflict: Constructive and destructive processes. New Haven, CT: Yale University Press.
5. Garcia, A. (1991). Dispute resolution without disputing: How the interactional organization of mediation hearings minimizes argument. American Sociological Review, 56(6), 818–835.