Advanced User Assistance Systems

Author:

Maedche Alexander,Morana Stefan,Schacht Silvia,Werth Dirk,Krumeich Julian

Publisher

Springer Science and Business Media LLC

Subject

Information Systems

Reference12 articles.

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5. Gass O, Öztürk G, Schacht S, Maedche A (2015) Designing an enterprise social questions and answers site to enable scalable user-to-user support. In: Donnellan B, Helfert M, Kenneally J, VanderMeer D, Rothenberger M, Winter R (eds) New Horizons in Design Science: Broadening the Research Agenda SE. Lecture Notes in Computer Science, vol 9073. Springer, Heidelberg, pp 3–18

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