1. Pinto, R., Shoemaker, D.: The Cost of CMM in a Conventional IT Organization: A Field Study (2002)
2. Burke, D., Howard, W.: Knowledge Management and Process Improvement: A Union of Two Disciplines. The journal of defense software engineering (June 2005), Available at: http://www.stsc.hill.af.mil/crosstalk/2005/06/0506Burke.html
3. Gold, A., Malhotra, A., Segars, A.: Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Systems 18(1), 185–214 (2001)
4. Lecture Notes in Computer Science;M. Gnatz,2001
5. OMG, Software Process Engineering Metamodel Specification (SPEM) Versión 1.1 (January 2005)