Implementing patient-centred cancer care: using experience-based co-design to improve patient experience in breast and lung cancer services

Author:

Tsianakas Vicki,Robert Glenn,Maben Jill,Richardson Alison,Dale Catherine,Wiseman Theresa

Publisher

Springer Science and Business Media LLC

Subject

Oncology

Reference33 articles.

1. Coulter A, Ellins J (2007) Effectiveness of strategies for informing, educating and involving patients. Br Med J 335:24–7

2. Institute of Medicine (2001) Crossing the quality chasm: a new health system for the 21st century. National Academy Press, Washington DC

3. Shaller D (2007) Patient-centred care: what does it take? Picker Institute and the Commonwealth Fund. http://cgp.pickerinstitute.org/wp-content/uploads/2010/12/shaller.pdf

4. Richards N, Coulter A (2007) Is the NHS becoming more patient-centred? Trends from the in patients’ experience of the NHS. The Picker Institute Europe. http://www.pickereurope.org/Filestore/PIE_reports/project_reports/Trends_2007_final.pdf

5. Davies E, Cleary D (2005) Hearing the patient’s voice? Factors affecting the use of patient survey data in quality improvement. Qual Saf Health Care 14:428–432

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