System Response Time as a Stressor in a Digital World: Literature Review and Theoretical Model

Author:

Riedl René,Fischer Thomas

Publisher

Springer International Publishing

Reference34 articles.

1. Miller, R.B.: Response time in man-computer conversational transactions. In: Proceedings of the Fall Joint Computer Conference, pp. 267–277. ACM Press, New York (1968)

2. Ferrell, W.R.: Remote manipulation with transmission delay. IEEE Trans. Human Factors Electron. 6, 24–32 (1965)

3. Dabrowski, J., Munson, E.V.: 40years of searching for the best computer system response time. Interact. Comput. 23, 555–564 (2011)

4. Boucsein, W.: Forty years of research on system response times – what did we learn from it? In: Schlick, C.M. (ed.) Industrial Engineering and Ergonomics, pp. 575–593. Springer, Berlin Heidelberg, Berlin, Heidelberg (2009). https://doi.org/10.1007/978-3-642-01293-8_42

5. Stokel-Walker, C.: The biggest time suck at the office might be your computer. Sometimes it seems like we’re still living in a dial-up world. https://www.bloomberg.com/news/articles/2017-04-20/the-worst-thing-about-work-is-slow-office-computer-equipment

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