1. Baker, K., Greenberg, S., Gutwin, C.: Empirical development of a heuristic evaluation methodology for shared workspace groupware. In: Proceedings of Conference on Computer Supported Cooperative Work, pp. 96–105 (2002)
2. Bonastre, L., Granollers, T.: A set of heuristics for user experience evaluation in E-commerce websites. In: Proceedings of the Seventh International Conference on Advances in Computer-Human Interactions, ACHI 2014, pp. 27–34 (2014). ISBN 978-1-61208-325-4
3. Cockton, C.: Usability evaluation, Chap. 15. In: The Encyclopedia of Human-Computer Interaction, 2nd edn.
www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/usability-evaluation
4. Lecture Notes in Computer Science;L Masip,2012
5. Lecture Notes in Computer Science;L Masip,2011