On the Ethical Implications of Big Data in Service Systems-Reference-Cited by-同舟云学术

On the Ethical Implications of Big Data in Service Systems

Published:2018-10-17 Issue: Volume: Page:661-674
ISSN:1865-4924
Container-title:Handbook of Service Science, Volume II
language:
Short-container-title:

Author:

Breidbach Christoph F.,Davern Michael,Shanks Graeme,Asadi-Someh Ida

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-319-98512-1_29

Reference34 articles.

1. Antons, D. and C. F. Breidbach (2018). “Big Data, Big Insights? Advancing Service Innovation and Design with Machine Learning”, Journal of Service Research, 21(1), 17–39.

2. Asadi-Someh, I., Breidbach, C.F., Davern, M.J., Shanks, G. (2016). “Ethical Implications of Big Data Analytics,” Proceedings of the 24th European Conference on Information Systems, Paper 24.

3. Beverungen, D., Breidbach, C. F., Poeppelbuss, J., Tuunainen, V. K. (2016). “CFP ISJ: Smart Service Systems: An Interdisciplinary Perspective,” Information Systems Journal.

4. Breidbach, C. F., Brodie, R. and L. Hollebeek (2014). “Beyond Virtuality: From Engagement Platforms to Engagement Ecosystems”, Managing Service Quality, 24(6), 592–611.

5. Breidbach, C. F., and Maglio, P.P. (2015). “A Service Science Perspective on the Role of ICT in Service Innovation,” Proceedings of the 23rd European Conference on Information Systems (ECIS), Paper 33.

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