Customer Feedback and Data Collection Techniques in Software R&D: A Literature Review

Author:

Fabijan Aleksander,Olsson Helena Holmström,Bosch Jan

Publisher

Springer International Publishing

Reference39 articles.

1. Olsson, H.H., Alahyari, H., Bosch, J.: Climbing the “Stairway to Heaven”. In: 2012 38th EUROMICRO Conference on Software Engineering and Advanced Applications Software Engineering and Advanced Applications (SEAA), Izmir, Turkey (2012)

2. Olsson, H.H., Bosch, J.: From Opinions to Data-Driven Software R&D. In: Proceedings of the 40th Euromicro Conference on Software Engineering and Advance Applications, Verona, Italy (2014)

3. Sommerville, I., Kotonya, G.: Requirements engineering: processes and techniques. John Wiley & Sons, Inca. (1998)

4. Bosch-Sijtsema, P., Bosch, J.: User involvement throughout the innovation process in high-tech industries. Journal of Product Innovation Management (October 2014)

5. Kitchenham, B.: Procedures for Performing Systematic Reviews (2004)

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