Optimising Skill Matching in the Service Industry for Large Multi-skilled Workforces
Author:
Publisher
Springer International Publishing
Link
http://link.springer.com/content/pdf/10.1007/978-3-319-25032-8_18
Reference18 articles.
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3. Shakya, S., Kassem, S., Mohamed, A., Hagras, H., Owusu, G.: Enhancing field service operations via fuzzy automation of tactical supply plan. Transforming Field and Service Operations, pp. 101–114. Springer (2013)
4. Owusu, G,. Anim-Ansah, G., Kern, M.: Strategic resource planning. Service Chain Management, pp. 35–49. Springer (2008)
5. Floudas, C.A., Lin, X.: Mixed integer linear programming in process scheduling: modeling, algorithms, and applications. Annals of Operations Research, pp. 131–162. Springer (2005)
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