Application of Lean Six Sigma Methodology in Design and Improvement of Financial Services-Reference-Cited by-同舟云学术

Application of Lean Six Sigma Methodology in Design and Improvement of Financial Services

Published:2013-11-24 Issue: Volume: Page:151-164
ISSN:
Container-title:Globalization of Financial Institutions
language:
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Author:

Akkucuk Ulas

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-319-01125-7_11

Reference19 articles.

1. Bicheno, J., & Holweg, M. (2009). The lean toolbox: The essential guide to lean transformation. Buckingham: Picsie Books.

2. Brue, G., & Howes, R. (2006). The McGraw-Hill 36-hour course in Six Sigma. New York: McGraw-Hill.

3. De Koning, H., Does, J. M. M., & Bisgaard, S. (2008). Lean Six Sigma in financial services. International Journal of Six Sigma and Competitive Advantage, 4(1), 1–17.

4. Deming, W. E. (1982). Quality, Productivity and Competitive Position. Cambridge: MIT Press.

5. EGM (2013). Information about the individual pension system of Turkey obtained from Pension Monitoring Center of Turkey (Emeklilik Gözetim Merkezi-EGM). http://www.egm.org.tr/?pid=358 . Accessed 04 Feb 2013.

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