1. Maite, T., et al.: Lexicon-based methods for sentiment analysis. Comput. Linguist. 37(2), 267–307 (2011)
2. Gräbner, D., Zanker, M., Fliedl, G., Fuchs, M.: Classification of customer reviews based on sentiment analysis. In: Fuchs, M., Ricci, F., Cantoni, L. (eds.) Information and Communication Technologies in Tourism 2012, pp. 460–470. Springer, Vienna (2012)
3. Krauss, J., et al.: Predicting movie success and academy awards through sentiment and social network analysis. In: European Conference on Information Systems (2008)
4. Ovesdotter, A., et al.: Emotions from text: machine learning for text-based emotion prediction. In: Conference on Human Language Technology and Empirical Methods in Natural Language Processing. Association for Computational Linguistics (2005)
5. Duc-Anh, P., et al.: Multiple emotions detection in conversation transcripts. PACLIC 30, 85 (2016)