Prediction of Customer Satisfaction Using Naive Bayes, MultiClass Classifier, K-Star and IBK

Author:

Roy Sanjiban Sekhar,Kaul Deeksha,Roy Reetika,Barna Cornel,Mehta Suhasini,Misra Anusha

Publisher

Springer International Publishing

Reference25 articles.

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3. Deepajothi, S., Selvarajan, S.: A comparative study of classification techniques on adult data set. Int. J. Eng. Res. Technol. (2012)

4. Funa, L.: Customer satisfaction analysis. (2011)

5. Farris, P.W., Neil, T.B., Phillip, E.P., Reibstein, J.B.: Marketing Metrics: The Definitive Guide to Measuring Marketing Performance. Pearson Education, Inc., Upper Saddle River (2010). ISBN 0-13-705829-2

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