Banking in India: Role of Self-Service Technologies

Author:

Saxena Rajan,Sinha Mona,Majra Ms. Hufrish

Publisher

Springer International Publishing

Reference34 articles.

1. Adhikari, A., & Rao, A.K. (2006). Technology Inclination-based Segments of Indian Customers. Journal of Creative Communications, 1(3), 219-232.

2. Zhou, A. L., Koenig-Lewis N., Hanmer-Lloyd S., & Ward P. (2010). Adoption of Internet Banking Services in China: Is it all about trust? The International Journal of Bank Marketing, 28(1), 7-26.

3. Bandhopadhyay, K. & Fraccastoro K.A. (2007). The Effect of Culture on User Acceptance of Information Technology. Communications of the Association for Information Systems, 19, 522-543.

4. Banknet India. (2007). Report on Indian ATM Industry. Banknet Publications, (May), 10-11.

5. Beinhocker, E.D., Farrell, D. & Zainulbhai, A.S. (2007). Tracking the Growth of India’s Middle Class. McKinsey Quarterly, (August), 51-61.

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