Business Process Management Skills and Roles: An Investigation of the Demand and Supply Side of BPM Professionals

Author:

Lohmann Patrick,Zur Muehlen Michael

Publisher

Springer International Publishing

Reference22 articles.

1. Antonucci, Y.L., Goeke, R.J.: Identification of appropriate responsibilities and positions for business process management success: Seeking a valid and reliable framework. Business Process Management Journal 17(1), 127–146 (2011)

2. Franz, P., Kirchmer, M.: Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage. McGraw-Hill (2013)

3. Gallivan, M.J., Truex, D.P., Kvasny, L.: Changing patters in it skill sets 1988–2003: A content analysis of classified advertising. The Data Base for Advances in Information Systems 35(3), 64–87 (2004)

4. Hammer, M.: The process audit. Harvard Business Review 85(4), 111–123 (2007)

5. Hansen, S.: How zara grew into the world’s largest fashion retailer (2012). http://www.nytimes.com/2012/11/11/magazine/how-zara-grew-into-the-worlds-largest-fashion-retailer.html

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