Delivering Better Outcomes Through Customer-Led Project Management: The Case of the Major Project BT 21st Century Network in the UK

Author:

Sato Carlos

Publisher

Springer International Publishing

Reference88 articles.

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3. Brady, T., & Davies, A. (2010). Learning to Deliver a Mega-project: The Case of Heathrow Terminal 5. In N. D. Caldwell & M. Howard (Eds.), Procuring Complex Performance: Studies of Innovation in Product-Service Management. New York: Routledge.

4. Bross, M. (2003). BT – Transforming the Network for Enhanced Customer Focus. OpticalKeyhole.com , http://www.opticalkeyhole.com/interviews/bt.asp . Accessed 18 Aug 2003.

5. Brusoni, S. (2005). The Limits to Specialization: Problem Solving and Coordination in ‘Modular Networks’. Organization Studies, 26, 1885–1907.

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